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Delivering Accessible Digital Experiences for the U.S. Department of Commerce
A coordinated path for Section 508 conformance across web, documents, and training, combining Optimal Solutions Group’s iAccessible SaaS and evaluation expertise with National Industries for the Blind’s enterprise-wide document remediation and accessibility training BPA.
Web & App 508 Conformance
Automated + expert reviews via iAccessible
Document Remediation
Enterprise-wide remediation for DOC & Operating Units
Accessibility Training
Workshops, micro-learning, and coaching
Ordering Support
BPA-based, fast path task orders
Optimal Solutions Group
DOC Section 508 Web Conformance SaaS BPA
Contract # & End Date:
1331L525A13ES0007 • Sep 29, 2030
Scope
Designed for the DOC Accessibility BPA, the iAccessible platform and expert workflows, supported by NIB’s manual testing and remediation, help agencies meet ADA Title II and Section 508 requirements while assessing digital assets
Automated + Manual Testing & Remediation: Comprehensive accessibility evaluations and fixes across websites, applications and documents.
Content Quality & Optimization: Readability, SEO, and answer-engine improvements with accessibility-focused content remediation.
Customized Training & Support: Role-based accessibility training and guided remediation support to build sustainable internal capability
National Industries for the Blind
DOC Section 508 Compliance Support Services BPA
Contract # & End Date:
1331L523A13OS0067 • Jun 30, 2026
Scope
Enterprise manual testing for websites and documents, websites and documents remediation, accessibility reports, reasonable accommodation support, acquisition assistance (VPAT verification), & accessibility training
Department enterprise-wide Section 508 support for the U.S. Department of Commerce (DOC).
Ideal companion to Optimal’s iAccessible® for end‑to‑end accessibility coverage.
How to Get Started
What is Section 508, and why does it matter to DOC?
Section 508 of the Rehabilitation Act requires federal agencies to make ICT accessible. DOC must ensure that the information and technology it buys, builds, maintains, or uses is accessible to people with disabilities. The law requires comparable access unless doing so imposes an undue burden (section508.gov). Noncompliance can lead to complaints, lawsuits, or delays in the deployment of programs.
Which accessibility laws and standards apply to DOC?
- Revised 508 Standards – Define technical requirements for ICT conformance.
- Section 508 law (29 U.S.C. § 794d) – Requires accessible procurement, development, maintenance, and use.
- WCAG 2.0 Level AA – Standard for web content.
- OMB memoranda (M‑24‑08, M‑23‑22) – Require integration of accessibility in agency IT operations.
Who is responsible for Section 508 compliance within DOC?
The DOC Section 508 Program is coordinated by Jennifer Jessup (jjessup@doc.gov) with bureau-level contacts including Alexander Minor (BEA), Ida Mix (BIS), David Whittington (Census), Alec Todd (EDA), Lois Mockbee (ITA), Brenda Jenkins (MBDA), Kathy Lynch (NIST), Jennifer Coletta (NOAA), and Charlie Franz (NTIS).
Eight Steps to Build and Operate an IT Accessibility Program
- Understand IT accessibility requirements.
- Understand reporting requirements.
- Review the current program.
- Build an effective team.
- Buy accessible – include accessibility in all IT solicitations.
- Build accessible – apply universal design principles.
- Test and remediate – use Trusted Tester methods.
- Train employees – provide targeted and role-specific training.